Contact Us

For assistance with a complaint or information enquiries call our national bilingual toll-free lines:

In Toronto 416-777-9002	In Montreal 514-282-2088
Toll Free 1-888-295-8112	Toll Free in Quebec 1-866-582-2088

Individuals with hearing loss can contact us via the free Bell Relay Service at 1-800-855-0511.

Or Click Here to send us a summary of your complaint.

Or Click Here to send us a question.

For General Inquiries write us at the following addresses:

OmbudService for Life & Health Insurance
401 Bay Street, PO Box 7
Toronto, Ontario, M5H 2Y4
Attention: General Manager

Ombudsman des assurances de personnes
1001, boul. de Maisonneuve O., Bureau 640
Montreal, Quebec H3A 3C8
Attention: General Manager