Acadie Vie
Mr. Marc Roy
Avocat, Affaires Juridiques
C.P. 5554, 295, boulevard Saint-Pierre Ouest
Caraquet, New Brunswick, E1W 1B7
Aetna Life Insurance Company
Mrs. Colleen Sexsmith
Chief Agent in Canada
Unit 2, 1145 Nicholson Road, CAS Accounting for Insurance
Newmarket, Ontario, L3Y 9C3
Alberta Blue Cross
M. Scott Kashuba
Senior Manager, Risk Assurance Services
5th Floor, 10009-108 St
Edmonton, Alberta, T5J3C5
780-401-1162
Allianz Life Insurance Company of North America
Mrs. Beverly Scheller
Principal Compliance Analyst
5701 Golden Hills Drive
Minneapolis, Minnesota, 55416
American Bankers Insurance Company of Florida
Mr. Andy Marquez
Vice President Administration
5000 Yonge Street, Suite 2000
Toronto, Ontario, M2N 7E9
770-763-1815
Ombudsperson
5000 Yonge Street, Suite 2000
Toronto, Ontario, M2N 7E9
416-773-3360
American Bankers Life Assurance Company of Florida
Ms. Amanda Menard
Ombudsperson
5000 Yonge Street, Suite 2000
416-773-3360
American Health and Life Insurance Company
Mr. Denis Martel
1420-380 Wellington Street
London, Ontario, N6A 5B5
American, compagnie d’assurance-vie et d’assurance-maladie
Mr. Charles Gervais
Avocat
C.P. 160, 770 Main Street
Moncton, New Brunswick, E1C 8L1
Association d’Hospitalisation Canassurance
Mrs. Allison MacLean
Chief Compliance Officer
644 Main Street
506-867-4285
Assomption Compagnie Mutuelle d’Assurance-Vie
Mme. Nicole Ouellette
Ombudsman et agente de la conformité
C.P. 160, 770 Main Street
1-800-343-5622 poste 5207
Assurance-Vie Banque Nationale, Compagnie d’assurance-vie
Assurant Life of Canada
Assurant Solutions
Mr. Andy Marquez
Vice President Administration
5000 Yonge Street, Suite 2000
770-763-1815
BMO Compagnie d’assurance-vie
Ms. Jamie Paradis
Consumer Complaints Officer
60 Yonge Street
Toronto, Ontario, M5E 1H5
BMO Life Insurance Company
Ms. Jamie Paradis
Consumer Complaints Officer
60 Yonge Street
Toronto, Ontario, M5E 1H5
British Columbia Life & Casualty Company (BC Life)
Mr. David Crumpton
Director, Compliance and Chief Privacy Officer
PO Box 7000
Vancouver, BC, V6B 4E1
Tel: 604 419-2960 Fax: 604 419-2092
Canassurance Assurance
Mr. Richard Lachance
Vice-Président, Développement et Assistance
Bureau B9, 550 rue Sherbrooke ouest
Montréal, Québec, H3A 3S3
Capitale assureur de l’administration publique inc., La
M. David Richard
Avocat et Médiateur accrédité
625, rue Jacques-Parizeau
Québec, Québec, G1R 2G5
1-800-463-4856 poste 77171
Capitale Insurance and Financial Services Inc., La
Mrs. Sherri Langford
Director, Compliance
7150 Derrycrest Drive
Mississauga, Ontario, L5W 0E5
1-800-268-2835
Chevaliers de Colomb
Mr. Andrew Bucknam
Chief Compliance Officer
1 Columbus Plaza
New Haven, Connecticut, 06510-3326
(203) 752-4122
Chubb Assurance-vie du Canada
Mrs. Bianca DePaolis
Complaints Officer
1400 - 25 York Street
Toronto, Ontario, M5J 2V5
CIGNA du Canada compagnie d’assurance su la vie
Mrs. Marlene Clementson
Claims Manager, Chief Privacy Officer, Ombudsman
301 - 100 Consilium Place
Scarborough, Ontario, M1H 3E3
Co-operators General Insurance Company
Mrs. Denise Fleischmann
Ombudsperson
130 Macdonell Street
Guelph, Ontario, N1H 6P8
1-800-265-2662, ext. 306009
Co-operators, Compagnie d’Assurance-Vie
Mrs. Denise Fleischmann
Ombudsperson
130 Macdonell Street
1-800-265-2662, ext. 306009
Compagnie d’assurance RBC
Ms. Shannon Dowe
Consumer Complaints Officer
6880 Financial Drive, Tower 1, 9th Floor
Mississauga, Ontario, L5A 4N9
905-816-5705
Compagnie d’assurance Combined d’Amérique
Mrs. Fabienne Azoulay
Director of Compliance & Chief Complaint Officer
7300 Warden Avenue
Markham, Ontario, L3R 0X3
Compagnie d’Assurance du Canada sur la Vie, La
Ms. Lori Sutherland
Ombudsman
255 Dufferin Avenue
London, Ontario, N6A 4K1
1 (866) 292-7825
Compagnie d’Assurance La Capitale Sécurité financière, La
Mrs. Sherri Langford
Director, Compliance
7150 Derrycrest Drive
1-800-268-2835
Compagnie d’assurance New York Life
Mrs. Fior Tully
Corporate Vice President
One Rockwood Road
Sleepy Hollow, New York, 10591
Compagnie d’assurance vie RBC
Mrs. Shannon Dowe
Advisor Customer Assurance and Privacy
P.O. Box 213, Station A
Mississauga, Ontario, shannon.dowe@rbc.com
905-816-5705
Compagnie d’assurance-vie CIBC Limitée
Mr. Gregor Grant
Senior Director & Ombudsman
3 Robert Speck Parkway
Mississauga, Ontario, L4Z 2G5
905-306-4924
Compagnie d’Assurance-Vie CUMIS, La
Mrs. Denise Fleischmann
Ombudsperson
130 Macdonell Street
Guelph, Ontario, N1H 6P8
1-800-265-2662, ext. 306009
Compagnie d’assurance-Vie Pavonia de Michigan
Ms. Judith Moncrieff
Complaint Officer
34 King St. East
Toronto, Ontario, M5C 2X8
Compagnie d’assurance-vie Première du Canada
Compagnie d’Assurance-Vie Primerica du Canada, La
Mr. David Grad
Compliance Officer
Suite 300, Plaza 5, 2000 Argentia Road
Mississauga, Ontario, L5N 2R7
Compagnie de Rentes Brookfield, La
M. Paul Forestell
CEO
333, rue Bay
Toronto, Ontario, M5H 2R2
416-607-2176
Connecticut General Life Insurance Company
Mrs. Marlene Clementson
Claims Manager, Chief Privacy Officer, Ombudsman
Suite 606, P.O. Box 14, 55 Town Centre Court
Croix Bleue Medavie
Desjardins Sécurité financière, compagnie d’assurance vie
Officier du règlement des différends et del la protection des renseignements personnels
200 avenue des Commandeurs
Lévis , Québec, G6V 6R2
418-838-7800 x 5584830
Empire, Compagnie d’Assurance-Vie, L’
Mrs. Valerie Robb
Ombudsman
259 King Street East
Kingston, Ontario, K7L 3A8
613-548-1890 ext. 3236
Équitable Compagnie d’Assurance-Vie du Canada, L’
Mr. Steve Jennings
Director, Regulatory and Risk Management and Chief Compliance Officer
P.O. Box 1603, Stn. Waterloo, One Westmount Road North
Waterloo, Ontario, N2J 4C7
FaithLife Financial
Mrs. Lynn Wagner
Director, Corporate Services
300-470 Weber Street North
Waterloo, Ontario, N2L 6J2
519-886-4617 x 256
Financière Sun Life
Mr. Mike Clark
Director and Ombudsman
1 York Street
Toronto, Ontario, M5J 0B6
416-204-3805
First Canadian Insurance Corporation
Mrs. Barbara Peter
Manager, Risk and Compliance
Suite 200, 320 Sioux Road
Sherwood Park, Alberta, T8A 3X6
1-800-561-3242
Foresters
Mrs. Valerie Howes
Manager, Complaints Resolution
789 Don Mills Road
Don Mills, Ontario, M3C 1T9
416 467 2498
Foresters Life
Mrs. Valerie Howes
Manager, Complaints Resolution
789 Don Mills Road
Don Mills, Ontario, M3C 1T9
416 467 2498
Gerber Life Insurance Company
Ms Robin Holloway
906-853-0858 Ext. 226
Giraffe & Friends Life Insurance Company
Mrs. Pat Kawamoto
880 Laurentian Drive
Burlington, Ontario, L7N 3V6
905-319-8365
GMS Insurance Inc.
Mrs. Robyn Fletcher
Corporate Counsel
PO Box 1949, 2055 Albert Street
Regina, Saskatchewan, S4P 0E3
306-790-3175
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